FREQUENTLY ASKED QUESTIONS
Do I need to make an appointment?
Yes ! Please make an appointment to guarantee you're able to get your permanent jewelry done. I am only available limited hours. Please call or use the booking online calendar but be sure to book 2 time slots if you plan to get 2-3 chains. In the future I may have walk-in hours.
What is your appointment cancellation policy?
Cancellations or changes must be made at least 1 day before your appointment or you will be charged a cancellation fee ($20). No-shows will also be charged a cancellation fee. We value our time and yours!
Does it hurt?
Not at all! It’s a simple zap of light, you won’t feel a thing.
What do I do if the chain breaks or stretches?
We choose delicate chains for their minimalist appearance and ease for everyday wear. Though they are considered permanent in that you cannot take them off, they are still delicate pieces of jewelry that can break with wear. Should your bracelet or anklet get caught on something and break or stretch we will do our best to repair it as one time courtesy within 60 days of purchase. After 60 days of purchase, should your chain break, there will be a $15 reweld fee to fix your chain. If the chain is not able to be fixed you may need to replace the chain, if it can not be fixed. At times an added jump ring may be able to fix a broken chain, but if this is not the case then the chain will need to be replaced. If your chain stretches prior to 60 days of purchase there is a one time courtsey free reweld, after the first 60 days there will be resize fee of $15 (this covers materials and time) Please note, Lasting Beauty is not liable for lost chains. Put it in a safe place and book a Permanent Jewelry Adjustment Appointment. If we are unable to repair the chain I will offer you a 20% discount to replace the chain up to 6 months after purchase. If it is past 6 months of purchase then the piece will be full price.
What if I purchase a stone product such as a birthstone or a pearl and it falls out?
If this should happen I will replace the stone once within the 1st three months of purchase. I apologize for any convenience this may cause and I am happy to be of assistance in this situation. This is not a common occurance but if happens I want to be there to help solve the issue!
Will you weld anklets or necklaces?
Yes, however please note anklets and necklaces are more likely to get snagged and stretch or break. Necklaces are offered in all of our chains. Wear at your own risk, Lasting Beauty by Christa is not liable for lost chains.
Will this give me trouble going through airport security?
Nope! TSA doesn’t ask you to remove fine jewelry when going through security. Your permanent jewelry will travel with you world wide!
What if I need to remove the bracelet? Can I have it welded on again later?
Yes, if you need to remove your bracelet for any reason simply cut it off with scissors. To remove, cut the ring that holds the chain together. Re-welds cost $15. Please book a Permanent Jewelry Adjustment Appointment.
Can I buy Permanent Jewelry as a gift?
Yes, simply purchase a gift card for the amount you would like to cover! We recommend at least $100.
Is there anyone who shouldn’t undergo the permanent jewelry process?
Yes, if you have a pacemaker you should not undergo the welding procedure.
Do you host private events?
Yes, plan your next event in-store or home parties! Bachelorettes, Birthdays, Bridal Showers, Pop-Ups, you name it. Email Lastingbeautybychrista@gmail.com your desired date, location, time, and number of participants. Here is where I come to you! Each guest is required to pay a $25 Deposit (non-refundable) but put towards your jewelry purchase. The Host will Earn Special Rewards please inquire for details!
Please contact me to book your appointments so I can be sure to accommodate you! Email Lastingbeautybychrista@gmail.com or text me @ 563.599.6855 to make an in Studio Appointment.
This must be a group of 6 or more.
What if I need to get an X-ray or MRI?
Consult your doctor if you will be required to remove your permanent jewelry during your X-ray or MRI appointment. All ferrous metals (ie stainless steel) must be removed prior to entering the MRI exam room. If you are aren’t sure if your jewelry contains ferrous metals, you can use a magnet at home and test in on your own. If the magnet tries to “grab” the jewelry then it can not enter an MRI exam room. Gold is non-ferrous, however; depending on how large the jewelry is and how close it is to the part of you're body being scanned, your doctor may or may not ask you to remove it. If they do, make sure to cut if at the ring, store it safely, and bring it back to us for a re-weld! I do offer a one time free reweld for any removal of surgery. After, there will be a $15 reweld fee.
Can I get permanent jewelry for my child?
Anyone under 18 must have a parent or guardian present and sign our minor consent waiver. Children must be at least 10 years old and be able to sit completely still during the process.
Do you have a Refund or Replacement Policy?
Each piece of Jewelry is Custom fit and personalized to each customer, therefore ALL sales are final and no refunds or replacements are offered.
